|TELLURIDE BLUES & BREWS FESTIVAL HELP||Close [X]|
Click "Buy Now" to add a ticket to your order.
When you click "More . . ." you are shown the details of that ticket. If you wish to purchase the ticket from this screen, the button next to the ticket should be selected and the ticket will be highlighted. Choose the quantity you wish to purchase then click the "Add To Order" button at the bottom of the screen.
On the "My Order" screen, confirm that you have chosen the ticket(s) and quantities you want. If you are ready to purchase, click "Secure Checkout"; or "Continue Shopping" to buy other tickets. Clicking "Update" will refresh the prices if you change the quantities and shipping. To remove tickets from your order, select "Remove these tickets from my order" directly under the "Deliver By" field.
When you click "Checkout," you will be asked for your name, address, phone number, email address and credit card information. These fields are all required to place an order. If you are signed in, everything will be filled out except your credit card information. While your order is processing, do not click the "back" or "reload" buttons on your browser: it could cause the system to place your order twice! If you do not receive an order number or authorization code, you may safely click back or reload to try again. If you card is declined or you experience an errors, you will have the opportunity to check your information and try again, or you can call us and use the order number provided.
If your order is accepted successfully, you can click "Printable Receipt" to get a printed version of your receipt, but note that we will also email the receipt to the email address you provided.
All tickets are non-refundable and non-replaceable. Please keep them in a safe place and remember to bring them with you to the festival. Each ticket holder must be present when exchanging tickets for wristbands at the Festival Box Office. An individual will not be able to receive wristbands for other ticket holders not present. Please bring a Photo I.D.
Town of Telluride Fee: The Town of Telluride charges $2.50 per day on all 3 Day and Single Day festival passes. This fee goes towards the upkeep of Telluride Town Park.
Ticket Handling Fee: Each ticket is subject to a $2.50 handling fee. This fee covers the overhead charges involved in ticketing software fees, credit card fees, labor, ticket stock, phone fees, box office operations, and more.
We offer two shipping methods: US Mail or UPS Second Day.
The Will Call option will be available closer to the festival dates. Will Call means your tickets are held for pick up at the box office, which is located at the entrance to the festival grounds. To get your tickets from Will Call, you will need a valid photo ID and the credit card used to purchase the tickets. Although not required, bringing a printed copy of your receipt can be helpful in locating your order faster.
Children 11 and under are free. Children must be accompanied by an adult.
Creating an account makes ordering faster because your billing and shipping information will be stored, and you won't need to type it in again the next time you order (for security purposes, however, credit card information is NOT stored). Additionally, you can view your order history and have email receipts for any past orders resent to you.
If you do not have an account, and would like to create one, click "my account" on the top right navigation, or "sign in" on the left navigation. Then click "if you do not have an account, sign up." Enter the email address you wish to use and create a 6 to 16-character password.
Alternately, at the end of your first successful order, if you are not signed in under an account, you will be prompted to create one using the email address you entered for the order.
If you've already created an account with us, you can sign in here. If you do not have an account, please read this.
The Card Validation Code is a security code printed on the back of your credit card in the signature strip. It may appear on the front of American Express cards. The code is the LAST three or four digit group in the sequence.
An example of a CVC code.
If you didn't receive your receipt via email, first check any spam folders you have in your email account--it may have been routed there. Secondly, if you have an account and placed your order using that account, use the order history function to print out your receipt or resend it. Lastly, try to remember if you received a confirmation number after your order--this means we did get your order correctly. Please use the CONTACT US link to call or email us to check your order. We do not recommend that you retry your order, as you may wind up with a duplicate order which may not be refundable.
You must log in using the SIGN IN link to access your order history. Once logged in you can print or re-email any of your receipts.
Need some help not listed here? Please click on CONTACT US in the left margin and let us know what you need help with.